Boycott Airtel services on Wednesday, 9th November, 2011

Thousands of Airtel subscribers have agreed to boycott Airtel on Wednesday 9th November, 2011 in order to force Airtel improve its customer care services and it’s pricing. Check following link: FACEBOOK EVENT

In this press release therefore we inform the nation that all customers of Airtel are being called upon to join this boycott which we believe will force Airtel to improve their services. The boycott will start at 08:00 hrs and run for 9 hours until 17:00hrs.

If Airtel does not pay attention to our civilized action, we will use word of mouth, social media, sms, and every means possible including conventional media to raise public awareness and support every week, every Wednesday until Airtel eventually listens.

As customers we feel that ZICTA has not done enough and they will probably not do anything to enforce fair service delivery from Airtel in this regard unless they realize that customers themselves are serious about getting what is good for their money.

Among many issues affecting Airtel customer are high cost of internet bundles, poor customer care services, hidden as well as unjustified charges such as charges placed on finding out your missed calls, unexplained technical errors and failures among a myriad of service irregularities.

We appeal to individuals as well as companies that use Airtel services to simply NOT make any call or send any sms during the stipulated time. If you have internet bundles you may continue using Airtel internet since it will be wasted if you do not use it.

In order to make phone calls, please if possible simply get an MTN or Zamtel simcard for the day (and for the future boycotts should Airtel not pay attention). You may also keep your phone on in order to receive phone calls.

Thank you for your supportFor world class services

Coach Brian Matambo

0979360027